What's included
call answer
rate
What's included
The problem with missed calls
Every unanswered call is a lead or a booking that goes to a competitor. Front desks can’t staff every hour, and voicemail rarely gets a callback.
We build a voice agent that answers every call, books straight into your calendar, and hands off anything it can’t resolve, with a transcript attached.
Deliverables
What's included
Strategy
Architectural alignment before implementation.
- Call flow mapping
- Success criteria definition
- Escalation path design
Build
Controlled deployment of automation infrastructure.
- Voice agent scripting
- Calendar & CRM integration
- QA against real call scenarios
Handoff
Operational enablement and system ownership transfer.
- Technical documentation
- Team training
- Escalation runbook
Support
Ongoing performance governance and system optimization.
- Call monitoring
- Script iteration
- Performance adjustments
How we work
A process built for results
Clear milestones, constant communication, and zero hand-waving. Here’s how we get from idea to impact.
Discovery & Success Criteria
We map your current workflows, identify bottlenecks, and define clear metrics for success.
Map Workflows + Data Access
We document every step, identify bottlenecks, and determine what data and systems need to connect. No surprises down the road.
Build + Test + Security Review
We build incrementally, test thoroughly, and review security at every stage. You see progress weekly and can give feedback early.
Launch + Monitor + Iterate
Go live confidently. We monitor performance, catch issues, and optimize based on data.
AI agents & internal tools examples
See what's possible
Real scenarios we’ve automated for teams like yours
Inbound Booking
- Phone answered 24/7.
Lead Qualification
- Only qualified leads reach your team.
Appointment Reminders
- Fewer no-shows.
What clients say
FAQ
Common questions
Everything you need to know before we start working together.
Does the voice agent sound like a real person?
It runs on current voice models tuned for natural pacing, not a robotic text-to-speech readout. Most callers don’t realize they’re talking to AI unless told.
Can it actually book into our calendar?
Yes. It checks live availability through your calendar or scheduling tool and books the slot directly, so nothing gets double-booked.
What happens if the caller wants a human?
It hands off to a live line or takes a message with full call context, based on the escalation rules we set during setup.
How much does an AI voice agent cost?
For most small businesses, setup runs $10,000 to $50,000, plus per-minute usage or a monthly retainer. Final pricing depends on call volume and integrations.
How long does it take to go live?
A single voice use case, like front-desk answering, can launch in 3 to 5 weeks.
Can it handle outbound calls too, like reminders?
Yes. Appointment reminders, confirmation calls, and follow-ups can run outbound on the same system.
What if we get a spike in call volume?
The agent answers every call regardless of volume, so nothing goes to voicemail during a rush.
Do you provide call recordings and transcripts?
Yes. Every call is recorded and transcribed, so you can review what was said and how it was handled.